Privacy Policy

 

The following sets out our policy on the privacy of the individual. Fit Fast Trainers Ltd takes your privacy very seriously and information will be used in accordance with the Data Protection Act 1998.

1. Your consent

Your use of this website signifies your consent to us collecting and using personal data about you as specified below in accordance with this policy statement. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it.

2. How do we collect personal information about you and how is it used?

2.1 You may provide personal information when communicating with us.

2.2 You may use our services and give your name and e-mail address to make a comment about our services or website.

2.3 If you enter a competition or promotion we will ask your name, address and email address.

2.4 It may be that some of the personal information you give us (for example, about your health and age) is sensitive personal data within the meaning of the Data Protection Act 1998.  Fit Fast Trainers Ltd staff will only view such information to help us design your fitness program.  If we need to share this information with anyone else (GP, Medical Professionals), we will only disclose this information with your express consent.

2.5 It may be that you provide us details of credit or debit cards or bank accounts in making payment to us. Any such information (confidential financial information) will be disclosed in accordance with the Data Protection Act 1998.

2.6 We may use personal information collected about you to help us develop the layout of our website to ensure that our site is as useful and enjoyable as possible.

2.8 We may use personal information collected about you to let you know about functions on our website, special offers, information regarding health and fitness that may be of interest to you or changes to our terms and conditions of use.

3. Traffic data

We may provide aggregate statistics about sales, customers, traffic patterns and information to third parties, but these statistics will not include any information that identifies you.

4. Disclosure policy

We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government requests to operate its systems and to protect itself or its users.

5. How do we protect your information?

We have strict security procedures covering the storage of your information in order to prevent any unauthorized access and to comply with the terms of the Data Protection Act 1998. This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further.

6. Controlling your personal information

6.1 You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@fitfasttrainers.co.uk

6.2 We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

6.3 You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Fit Fast Trainers Ltd
9 Sunninghill Court
Bollo Bridge Road
London

W3 8BB

6.4 If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

7. What are cookies and how do we deal with them?

7.1 A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

7.2 We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

7.3 Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

7.4 You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

8. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. This privacy statement does not govern these sites. You should exercise caution and look at the privacy statement applicable to the website in question.

9. How to contact us

If you have any questions or concerns about this policy, please call us on 077159 33844, email info@fitfasttrainers.co.uk or contact our office at the above address.

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